Refund Policy

Walkers Variety Vault LLC

Thank you for shopping with Walkers Variety Vault LLC. We strive to provide a smooth and satisfactory shopping experience. Please read our Refund Policy carefully to understand your rights and our procedures.

1. Eligibility for Returns

We accept returns within 14–30 days of delivery (depending on product type). To qualify for a return, the item must be:

  • Unused and in the same condition as received
  • In its original packaging
  • Accompanied by a receipt or proof of purchase

2. Non-Returnable Items

Certain items cannot be returned, including but not limited to:

  • Opened or used personal care items
  • Gift cards
  • Sale or discounted items (unless defective)
  • Custom or personalized orders

3. Damaged or Defective Products

If your product arrives damaged or defective, please contact us within 48 hours of delivery with clear photos. We will offer a replacement or full refund after verification.

4. Refund Process

Once your return is received and inspected, we will notify you of approval or rejection of the refund.

If approved:

  • Refunds will be processed to your original payment method
  • Processing time may take 5–10 business days depending on your bank

5. Late or Missing Refunds

If you haven’t received a refund yet, please:

  • Check your bank or credit card account again
  • Contact your bank or payment provider (processing delays may occur)

If you have confirmed the above steps and still have not received your refund, contact us directly.

6. Exchanges

We only replace items if they are defective, damaged, or incorrect. For an exchange, email us first with details and photos.

7. Return Shipping Costs

Customers are responsible for return shipping costs unless the product is defective or an incorrect item was sent. Shipping fees are non-refundable.

8. Order Cancellations

Orders may be canceled within 2 hours of purchase. If the order has already been shipped, cancellation is not possible.

9. Contact Information

For refunds, returns, or questions, contact us at:
thequeensvault143@gmail.com

Note: This Refund Policy is a general template. For more detailed legal compliance, consult a legal professional.

Effective Date: November 22, 2025